SURVEYS

VISA'S MARKET RESEARCH SERVICES

SINGLE SHEET SURVEYS

Utilizing the new Xerox 4850 Dual Color Laser Printer, printing of Scannable, single sheet questionnaires can be generated directly in black and red ink on stock paper. VISA's specialists computer-compose the static portions of the form (logos, headings, fixed questions and response bubbles). After customer FAX sign-off, the composed questionnaire is transmitted to our printing house via computer modem.

A magnetic tape record for each scan page is generated. This record "calls in" the static portion of the form and enters the variable portion (name/address, individual-specific questions, etc.). There are no costly printer negatives and plates - everything is electronic!

SURVEY BOOKLETS

Surveys are printed in 4,8,12,16 page or 20 page booklets in which the pages are pre-identified with booklet number and page number in optically Scannable code and visual numbers. Each page automatically retains its own identity at every stage of the processing and analysis cycle which ensures absolute accuracy.

The survey pages are scanned on both sides of the page simultaneously. Booklet pages are separated for processing by guillotine cutting the booklets at the binding edge. The outside pages become the aligning edges containing the scanner timing marks - again, ensuring accuracy in scanning.

SURVEY PROCESSING - OPTICAL SCANNING

VISA's Optical Mark Reader reads 5,500 sheets per hour throughput and with it's revolutionary ink read head, marks made with ball point pen as well as pencil can easily be read.

EMPLOYEE SATISFACTION SURVEYS

By way of specific example, VISA composed a printed 140 questions into eight survey pages (four pages laser duplex-printed and stapled) for a nationally known travel agency. Traditional manufacturing of 400 copies as eight page booklets would have been cost and time prohibitive. VISA received the text of the survey on a disk on Tuesday and delivered the certified, Scannable questionnaires to our client on Friday of the same week.

Responses were scanned and cross tabulations and pie charts generated for each question within one week of receipt of the completed surveys.

WHY VISA?

SPEED

Quick turnaround is the cornerstone of our service. It is achieved in two areas:

Generation of Survey Forms
Questionnaire Processing

ACCURACY

VISA's questionnaire scoring, averaging and tabulations are absolute in their accuracy. VISA's systems include comprehensive on-line logic editing.

APPEARANCE and QUALITY

VISA's optically Scannable forms and exceptional printing capabilities produce crisp, more professional and easier to read surveys.

EFFICIENCY and COST SAVINGS

Since all the ingredients for development, production, cross tabulation and analysis of your data is contained under one roof, VISA can offer cost savings to you. Utilization of our newest Xerox 4850 Dual Color Laser Printer, we eliminate the traditional forms manufacturing step - no more costly negatives and plates. Lead time is slashed from draft to final form. Low volume surveys can now be cost justified with this technology.

EXPERIENCE

Established in 1970, VISA, Inc. has earned a formidable reputation as a leader in servicing the market research industry, specializing in the "art" of Optical Scanning, including both Optical Character Recognition (OCR) and Optical Mark Recognition (OMR). Companies such as AT&T, Hewlett Packard, Bell Atlantic, ConRail, Martin Marietta, and National Analysts have used VISA's questionnaire design, computerized composition scanning and data analysis capabilities.

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